This page combines our Terms & Conditions and Privacy Policy. For questions, email sales@litezupp.com.
Terms & Conditions
These Terms & Conditions ("Terms") govern your use of this website and your purchase of products from LiteZupp Industries, LLC ("LiteZupp," "we," "us," or "our"). By placing an order or using this website, you agree to these Terms. Please read them carefully.
Products
LiteZupp Industries, LLC designs, manufactures, and fabricates most of the products sold on this website. We make every effort to display our products and their specifications accurately. Colors, finishes, and exact appearance may vary slightly from the images shown on screen.
Orders and Pricing
All prices are listed in U.S. dollars (USD). We reserve the right to correct any errors in pricing or product descriptions and to refuse or cancel any order in the event of an obvious error. Placing an order constitutes an offer to purchase; your order is accepted once we confirm it and arrange shipment.
Availability and Fabrication
High-volume products are generally kept in inventory. Lower-volume parts may require fabrication and usually ship within a few days. If an order will take longer than a week to fulfill, we will notify you by email.
Shipping
LiteZupp Industries, LLC is based in the Dallas/Fort Worth area of Texas, USA. We ship domestic orders and orders to Canada via USPS, UPS or FedEx. Let us know if you require a specific method. For orders to other countries and overseas, please contact us at sales@litezupp.com before ordering. Shipping timeframes are estimates and are not guaranteed. Full details are set out in our Shipping Policy.
Guarantee and Returns
LiteZupp Industries, LLC offers a customer satisfaction guarantee. During the first 30 days after you receive a LiteZupp product, you may return it in like new condition for a refund, less any shipping cost.
Our products (except Headlamp globes) are guaranteed for two years from the date of purchase against failure due to defects in material or workmanship. Headlamp globes are guaranteed for 30 days from the date of purchase. Products may be returned for repair or replacement. Contact LiteZupp Industries, LLC for a return authorization number before sending anything back. Full details are set out in our Refund Policy.
Warranty Limitations
The guarantees described above cover defects in material and workmanship under normal use. They do not cover damage caused by accident, misuse, improper installation, unauthorized modification, or normal wear. This is the sole warranty offered by LiteZupp Industries, LLC, and no other warranties, express or implied, are provided except as required by applicable law.
Limitation of Liability
To the fullest extent permitted by law, LiteZupp Industries, LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, our products or this website. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
Intellectual Property
All content on this website, including text, images, product designs, logos, and the LiteZupp name, is the property of LiteZupp Industries, LLC and may not be copied or used without our written permission.
Governing Law
These Terms are governed by the laws of the State of Texas, USA, without regard to its conflict-of-law provisions.
Changes to These Terms
We may update these Terms from time to time. The version posted on this website at the time of your order applies to that purchase.
Privacy Policy
LiteZupp Industries, LLC ("LiteZupp," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.
Information We Collect
When you place an order or contact us, we collect the information you provide — such as your name, shipping and billing address, email, and phone number — and details about the products you buy. We also collect basic technical information (such as your browser and device) to operate and improve the website.
How We Use Your Information
We use your information to process and ship your orders, respond to your questions, and keep you informed about your purchase. LiteZupp Industries, LLC does not make your personal information available to others.
Payment Information
LiteZupp Industries, LLC does not retain any payment information such as credit card details. Payments are processed securely by our payment provider, and your full card details are never stored on our systems.
Cookies
Our website may use cookies and similar technologies to keep your shopping cart working, remember your preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some may affect how the site functions.
Your Choices
You may contact us at any time to ask what personal information we hold about you, to correct it, or to request its deletion, subject to any records we are required to keep by law. If you no longer wish to receive non-essential emails from us, you may opt out at any time.
Contact Us
If you have any questions about these Terms or this Privacy Policy, please contact us:
LiteZupp Industries, LLC
205 Starlite Dr, Murphy, TX 75094, USA
Phone: (972) 423-8164
Email: sales@litezupp.com